We are hiring!

Deeva Beauty Salon & Spa is dedicated to the highest standards of hiring, in order to guarantee that decisions are fair, objective and that business and personal development goals are met. Following the above, we anticipate hiring qualified candidates to fill the following positions:

 

Nail Technician

Responsibilities:

  • Provide a wide range of nail care services, including manicures, pedicures, nail extensions, and nail art, while ensuring high-quality standards are met.
  • Perform nail treatments with precision and attention to detail, paying close attention to the client’s preferences and needs.
  • Maintain a clean and sanitary work area, including sterilizing tools and equipment, in accordance with health and safety regulations.
  • Keep up-to-date with the latest nail care techniques, trends, and products to provide clients with innovative and trendy options.
  • Offer professional recommendations and advice to clients on nail care and maintenance, including proper home care routines.
  • Build and maintain a loyal client base by delivering exceptional customer service and fostering positive relationships.

Requirements and Skills:

  • Nail Technician proficiency work experience
  • Great customer service skills
  • A passion for nail care and aesthetics
  • An understanding of sanitization and safety standards
  • Experience or training in nail techniques such as French manicures, pedicures, airbrushing and gel nails, overlays, Tip gel, acrylics, stick-on, ombre, marble, gum gel, builder gel.
  • A knowledge of nail care products
  • The ability to listen to clients and communicate effectively
  • Good hand-eye coordination
  • Familiarity with trends in the nail care and salon industry
  • Customer service skills and the ability to upsell and make recommendations when needed
  • Basic phone skills
  • Good working knowledge of nail technician
  • A friendly and approachable personality
  • Patience and attention to detail
  • Strong knowledge of manicure and pedicure techniques and methods
  • The ability to sit for long periods of time
  • A good work ethic and willingness to learn new things
    Proven experience working as a Nail Technician or in a similar role, with a solid portfolio showcasing your nail art and techniques.

 

CUSTOMER CARE EXPERIENCE PERSONNEL (1 Position)

job description

We are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. A top-notch customer experience specialist will be someone whose expertise results in excellent customer relationship management and a positive brand image.

Responsibilities

  • Manage the customer care desk, keep it clean and professional.

  • Greet and tend to customers in a friendly and professional manner, manage bookings, cancellations, and managing appointment schedules.

  • Informing hairdressers, beauticians and barbers about customer appointments and requirements.

  • Tracking customer experiences across online and offline channels, devices, and touchpoints.

  • Collaborating with marketing, and sales teams to enhance customer services and brand awareness.

  • Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.

  • Identifying customer needs and taking proactive steps to maintain positive experiences.

  • Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.

  •  Analyzing customer feedback on product ranges and new releases, as well as preparing reports.

  • Documenting customer compliments and complaints, client’s feedback

  • Keeping informed of industry trends and new CRM technologies.

Requirements and Skills

  • A proof of work experience as a customer experience specialist, or a similar customer support role.

  • Proficiency in administrative computer software such as MS Word, Excel, and Outlook.

  • A diploma in or higher diploma in front office/ customer care/hospitality.

  • Extensive experience in gathering and interpreting customer experience information.

  • Solid knowledge of online customer engagement platforms and channels.

  • Exceptional interpersonal skills and a client-centered approach.

  • Great organizational and time management abilities.

  • The ability to remain calm and professional in stressful situations.

  • Strong marketing and sales abilities.

  • Excellent customer service and skills.

  • Consistent professional presentation and pleasant demeanor.

  • Strong written and verbal communication skills.

  • Superb communication, collaboration, and problem-solving skills.

  • A proven work experience as a cashier is an added advantage.

  • Sales and marketing will be an added advantage

 

SHOP ATTENDANT / STORE KEEPER (1 Position)

Job Description

We are looking to hire a hard-working, customer-oriented shop assistant /store keeper to ensure the smooth running of in-store retail operations. One will also be responsible for all stock and keep records of all the inventories.

Responsibilities

    • Receiving, processing, and organizing inventory items and deliveries accordingly. Take delivery of all incoming materials and reconcile with purchase orders.

    • Advise clients on what products to buy basing on the skin, hair, and general body requirement.

    • Ensure accuracy of the facility’s inventory system by updating records of physical inventory totals, receipts, adjustments, and returns

    • Manage inventory/supplies and ensure they are within the established minimum and maximum levels

    • Oversee the handling of freight, the movement of equipment, and minor repairs

    •  Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.

    • Ensuring that the store is kept clean and organized. Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures at the shop area.

    • Ensure that the inventory is up to date and alert the management on time when almost out of stock.

    • Assisting customers in locating desired shop items

    • Addressing and resolving customer’s complaints in a professional manner.

    • Processing customer payments using the shop’s Point of Sale (POS) system.

    • Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

    • Help in distribution and issuance of uniforms, supplies, materials, and/or equipment based on incoming requests and orders.

    • Perform other beauty, hair and extra duties assigned.

    • Ensure all store requisitions are signed by concerned personnel

    • Ensure the quantity requested and the quantity issued always matches.

    • Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

Requirements and Skills

    • Diploma/Certificate in procurement/sales & marketing/ store keeping is a plus.

    • Proficient in Microsoft office, e.g. Office word, Office excel

    • Knowledge of QuickBooks is an added advantage

    • Proven shop attendant work experience.

    • Have the knowledge of beauty/ hair products.

    • Makeup artist and beauty enthusiast in a plus.

    • The ability to work in a fast-paced environment.

    • Strong organizational skills.

    • Effective communication skills.

    • Exceptional customer service skills.

    • Detail-oriented

 

CLEANER (2Positions)

Job description

We are looking for a Cleaner to join our team! As a Cleaner at our company, you will be responsible for taking care of our facilities, and you will carry out various cleaning and maintenance duties.

Your main goal will be to keep our building/premises in a clean and orderly condition.

Key responsibilities

  • Perform various cleaning actions such as dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, cleaning smudges off windows and doors etc.

  • Perform and track routine inspection

  • Perform and track maintenance activities

  • Notify management in case there is a need for repair and interventions

  • Make adjustments and perform minor repairs

  • Stock and maintain supply rooms

  • Cooperate with the rest of the staff

  • Follow all health and safety regulations

Key requirements

  • Proven working experience as a cleaner

  • Knowledge of various cleaning chemicals and supplies

  • Good knowledge of Material Safety Data Sheets

  • Ability to handle heavy equipment and machinery

  • Integrity and good interpersonal skills

  • High school certificate

 

NAIL TECHNICIAN (2 POSITIONS)

Job Description

We are looking for someone full-time, with experience and great communication skills. An ideal candidate will be familiar with the latest products and techniques in the nail industry and be able to make recommendations to clients.

Key Responsibilities

    • Deliver high-quality manicures, pedicures, and other nail treatments

    • Performing consultations and suggesting services to clients

    • Maintaining a clean workstation

    • Removing old polish and preparing nails for services, cleaning and shaping client’s finger and toenails.

    • Performing hand and foot massages, trimming nails and pushing back cuticles

    • Recommending products and treatments to clients, complying with all health and safety standards

    • Applying nail art and rhinestones to client’s nails, applying nail polish and airbrush designs

    •  Maintaining an inventory of nail bar products, and assist with product orders when needed.

    • Occasionally updating the salon marketing team with posts and photos

    • Contributing to the Nail Care section of the salon newsletter

    • Sanitizing equipment and tools between each client

    • Applying various types of artificial nails and nail technology.

    • Listening to client’s requests and making suggestions for additional salon services

    • Developing strong relationships with clients to keep them coming back

      Requirements and Skills

      • Nail Technician proficiency work experience

      • Great customer service skills

      • A passion for nail care and aesthetics

      • An understanding of sanitization and safety standards

      • Experience or training in nail techniques such as French manicures, pedicures, airbrushing and gel nails, overlays, Tip gel, acrylics, stick-on, ombre, marble, gum gel, builder gel.

      • A knowledge of nail care products

      • The ability to listen to clients and communicate effectively

      • Good hand-eye coordination

      • Familiarity with trends in the nail care and salon industry

      • Customer service skills and the ability to upsell and make recommendations when needed

      • Basic phone skills

      • Good working knowledge of nail technician

      • A friendly and approachable personality

      • Patience and attention to detail

      • Strong knowledge of manicure and pedicure techniques and methods

      • The ability to sit for long periods of time

      • A good work ethic and willingness to learn new things

 

HAIRDRESSER (1POSITION)

Job Description

We are looking for a Hair Stylist/ Hairdresser to create flawless hair designs and hairstyles for our customers. Ultimately, one will ensure all customers leave our salon satisfied with our services and feel happy with their new looks.

Hairdresser Responsibilities

  • Offering the utmost hairdressing services.

  • Conferring with clients to determine their hairdressing needs, preferences, and specifications.

  • Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.

  • Cutting, trimming, and shaping clients’ hair as well as wigs, hair extensions, and hairpieces, based on clients’ preferences and specifications.

  • Shampooing, conditioning, and treating clients’ hair.

  • Using various hairstyling tools and equipment, including hair straighteners, curling irons, tongs, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.

  • Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.

  • Must know how to weave both long and short weave

Hairdresser Requirements and skills

  • Work experience as a Hairdresser (attach photos)

  • Proficiency in her/his work including short weave and long weave

  • Up-to-date with industry trends

  • Physical stamina to stand for long hours

  • The ability to work under pressure.

  • The ability to follow instructions.

  • Excellent organizational and time management skills.

  • Effective communication skills.

  • Exceptional customer service skills.

  • Patient and detail-oriented.

  • Demonstrate excellent communication skills

  • Keep abreast of the latest hairstyles and hairdressing techniques.

 

BARBERS (2Positions)

Job Description

We are looking to hire a dedicated barber to consult with clients and ensure that all their hair- related needs are taken care of. We are seeking full-time professional, ambitious, energetic, and experienced barbers who enjoy a team atmosphere and offer excellent service to join our growing team at our barbershop.

 Barber Responsibilities:

  • Welcoming clients to the barbershop and consulting with them on their desired hairstyles.

  • Cutting and trimming hair according to clients’ instructions.

  • Styling hair using chemical solutions and styling tools.

  • Shaving, trimming and shaping clients’ beards and mustaches.

  • Washing and conditioning clients’ hair.

  • Providing hair treatments and coloring.

  • Ensuring that combs, scissors, razors, and other instruments are cleaned and sanitized after each use.

  • Providing face, scalp and neck massages.

  • Providing hairstyle suggestions to clients.

  • Educate clients and promote other salon services

  • Emphasize professional hair and beard products benefits and assist clients in the selection of retail products for their hair care needs

  • Consult clients and advise them of home hair and beard care needs

  • Form bonds with loyal customers and remember their hairstyle preferences

  • Maintain service quality by following standards of the barbershop

Barber Requirements & Skills

  • Proficiency Work experience as a barber.

  • Sound knowledge of current hairstyles and trends.

  • The ability to follow instructions.

  • The ability to stand for extended periods of time.

  • Excellent communication skills.

  • Exceptional customer service skills.

 

MAKUEUP ARTIST/BEAUTUCIAN (1 Position)

Job Description

 We are looking for experienced artistic candidates with excellent communication skills for the position of makeup artist. An individual who will combine his/her creative and technical expertise and passion to provide desired visual result.

Makeup Artist Responsibilities

  • Enhancing facial aesthetics through makeup.

  • Consulting with clients and creating custom looks based on their specifications.

  • Advise clients on use of beauty & makeup products accordingly.

  • Determining which materials and colors are the most suitable.

  • Working with the other crew and stylists to ensure consistency

  • Having knowledge of different color palettes and design styles.

  • Apply makeup in a professional manner, paying attention to other details such as costumes and designs.

  • Help in applying and removing makeup and prosthetics

  • Keep makeup tools and products in check

  • Adhere to personal hygiene standards

  • Stay up to date with the latest best practices, tools and technology in your field

Makeup Requirements and Skills

  • Proven work experience as a proficient makeup artist Experience as beautician is a plus. (share photos)

    Excellent knowledge of makeup & beauty products, techniques, and technologies

  • Exceptional communication and interpersonal skills

  • Superior attention to detail

  • Creative mindset and artistic personality

  • Customer oriented with a proactive and positive attitude

  • Deep understanding of health and safety rules

  • Great understanding of makeup and beauty techniques

  • Diploma from a vocational school in cosmetology, makeup, beauty therapy or relevant study will be an added advantage

 

BEAUTICIANS (3 POSITIONS)

Job Description

 We are looking for a well-presented experienced beautician to provide beauty services to our clients. One should be able to listen to our clients in order to provide them with the best styles and services.

Beautician Responsibilities

  • Communicates with clients and barbers in order to provide the requested services.

  • Shampooing, conditioning, as well as massaging and treating scalps.

  • Applying makeup, performing facials, and recommending skincare therapies.

  • Performing manicures and pedicures, nail art, and color recommendations.

  • Performing permanent and temporary hair removal treatments, such as waxing and tweezing

  • Keeping your workstation and tools clean and sterile.

  • Perform other beautician and extra duties assigned.

  • Providing deep tissue, hot stone, Indian head and Swedish massage

  • Cleaning and sterilizing beauty treatment equipment

  • Collaborating with the staff to keep the work area clean and create a pleasant atmosphere for the clients.

Beautician Requirements and Skills

  • A working knowledge of skincare therapies, hair removal techniques, and beauty products and trends.

  • Strong creative skills.

  • Excellent communication and interpersonal skills.

  • Steady and dexterous hands.

  • Knowledge of how to use beauty products

  • Be flexible and have a stamina to work under pressure if need be.

 

Want to apply?

Apply before before Friday 13th August 2023 at 11:59 P.M. Deeva Salon & Spa is an equal opportunity employer and does not discriminate against anyone because of race, tribe or ethnic background, religion, color, gender, age, national origin or disability.

(Please be aware of fraudulent recruiting scams, do not send money to anyone suggesting they can provide employment.)

Interested and qualified applicants send their application letter, and CV – and (NOTE: share sample of your work if you are applying for nail technician) to info@deevabeauty.co.ke OR Drop your application Documents at New Nyanza Building 2nd Floor, Opp. Equity Bank – Bungoma Town at the Administrator’s office. Only shortlisted candidates will be contacted.